New media is still called “new” because dying “old media” is desperately clutching to our progressive ankles w/tight grip #sdsms
Social media is a great alternate channel for customer/constituent service #socialmedia #sdsms October 23, 2009 by Glenn Batuyong with No Comment Live Blog It’s an effective way for large companies to “be small”, i.e. be personal with customers and provide genuine support.
